800.649.8080
Serving all of New England

CONTINUOUS QUALITY IMPROVEMENT

I would like to express my appreciation for your time and contribution to continually help South Shore Gunite Pool and Spa, Inc. improve the pool construction process and customer service by completing this form at least 60 days upon project completion or after the final building inspection. SSG will credit you a 5% discount on your next pool service scheduled with Guarino's Swimming Pool Service Co. Inc. Thank you again for your participation.

Robert E. Guarino
Owner and President


General Information
First Name:
Last Name:
Address:
City:
State:
Zip Code:
Daytime Telephone:
Evening Telephone:
Email:
Sales and Construction
Date pool was excavated:
Date pool was plastered:
Expected length of construction:

Who was your pool designer and salesperson?	Bob Guarino Brett Benoit David Long John Fitz Rich McPherson Rick Benoit Scott Pancake

Who was you decking sales person?	Bob Snay David Long John Fitz Rich McPherson Scott Thoel

Who was your project coordinator?	Karen McPherson Pam Harding Paul Farmer

What was purchased?	Pool and Spa Pool Spa Waterfall Renovation Decking only

Did SSG do the decking around the pool?	Yes No
If no, please explain.

Type of Decking:	Bluestone or Granite Exposed Aggregate Stamped Straight Line Broom Finish Swirl Finish Other Finish

Rate your Salesperson:	Excellent Above Average Average Below Average Poor

Rate your projects supervision:	Excellent Above Average Average Below Average Poor

Length of Construction:	Excellent Above Average Average Below Average Poor

Rate the scheduling department:	Excellent Above Average Average Below Average Poor

Rate our crews friendliness:	Excellent Above Average Average Below Average Poor

How would you rate our quality?	Excellent Above Average Average Below Average Poor

How would you rate the project coordination staff?	Excellent Above Average Average Below Average Poor

Your overall satisfaction?	Excellent Above Average Average Below Average Poor

Did you purchase a PCC2000 Floor System?	Yes No

Did you purchase a Pebble Plus pool surface?	Yes No

Are you satisfied with the pools interior?	Yes No

Lighting System:	Fiber Optic SAM SAL Standard 500W 2 or More Supplied by Others

Covers purchased from SSG?	Auto Cover Mesh Safety Cover Solid Safety Auto and Safety Cover by Others

Reason if Cover by others:

Does SSG currently service your pool?	Yes No

Have you referred South Shore Gunite Pools and Spa?	Yes No

Would you refer South Shore Gunite Pools and Spa	Yes No

Any Comments:
Unresolved Issues:

CONTINUOUS QUALITY IMPROVEMENT

General Information

Sales and Construction